By browsing the Lanell website or placing an order through it, you agree to follow these Terms & Conditions, along with the shipping, exchange, return, and privacy policies published on our website.

The website must be used legally and responsibly. You may not use the website for any activity that may harm, disrupt, or negatively affect the service or other users’ experience.

At Lanell, we aim to provide clear and accurate product information, including descriptions, prices, and usage guidance. Product colors or packaging details may slightly vary depending on lighting or screen settings.

After placing an order, Lanell or the shipping provider may contact you to confirm details before processing or delivery. Payment methods and cash-on-delivery availability may vary depending on the country and shipping provider.

Orders are usually prepared and shipped within 24–48 hours. Delivery time may vary depending on the city, country, and shipping provider. Order updates are shared after confirmation whenever available.

Returns and exchanges are subject to the policy published on our website. For quality and safety reasons, beauty and personal care products cannot be returned or exchanged after being opened or used, unless there is a clear product defect.

Limited-time offers or discounts may be launched from time to time. Offers are subject to their own terms and may not be combined with other promotions or discount codes unless clearly stated.

All text, images, designs, logos, and visual elements on the Lanell website belong to the brand or their respective owners and may not be copied or used without prior permission.

We may update these terms from time to time to reflect website improvements or newly added services. Any updates will be published on this page, and continued use of the website means acceptance of the updated terms.